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Home » Returns, Exchanges, Change Orders and Cancellations

Returns, Exchanges, Change Orders and Cancellations

Unopened products may be returned within 30 days of purchase. A restocking fee applies.

To request a return, please call our sales team at 402-858-4818 ext. 2 for a Return Authorization Number and shipping instructions.

Customers are responsible for return shipping costs. Green Pasture Products is not responsible for lost or damaged returns. For your protection, we recommend using UPS, USPS, and FedEx with tracking.

The same policy applies to product exchanges as to returns. Products must be unopened and exchanged within 30 days of purchase. A Return Authorization Number and shipping instructions are required.

Please call 402-858-4818 ext. 2 to request authorization and exchange details.

We take every reasonable measure to ensure the security of your credit card information. As part of this process, we do not see or store your credit card details—providing a safer, worry-free ordering experience.

Because of this secure system, all order changes and cancellations must be made by phone. Please call our sales team at 402-858-4818 ext. 2 to request a change or cancellation.

  • A minimum $10.00 fee applies to all order changes and cancellations.

  • Additional charges may apply if your order has already shipped.

  • Changes and cancellations are not considered complete until verified by Green Pasture Products.

If an order is returned to our facility and the customer requests a refund or reshipment, the full cost of shipping, handling, and transportation must be paid by the customer before the order is resent or a credit is issued.

Please note:
We do not accept refunds, exchanges, returns, cancellations, or refusals on international orders. All international sales are final.

If your order is marked “delivered” but you can’t find it, please:

  1. Check around your property and with neighbors.

  2. Wait 24–48 hours; carriers sometimes scan early.

  3. Contact the carrier for more info.

Still missing? Reach out to us at info@greenpasture.org within 7 days of delivery. We may offer a one-time courtesy replacement or discounted reshipment.

Please note:

  • We are not responsible for packages once marked delivered.

  • For high-value orders, we may request additional info (such as a police report).

  • Consider using a secure address or signature delivery to avoid future issues.

Thank you for your understanding and support!

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"My favorite Green Pasture product is the cod liver oil/butter oil capsules. They were perfect for my pregnancy - quick and easy to take!"

Amanda M.

"My product of choice is the cod liver/butter blend in the capsules. My kids use the Chocolate Cream Gel."

Michele T.

"Our family really enjoys the gel blend fermented cod liver oil. We believe that the cod liver oil provides our family necessary healthy fats and nutrients which this product is *loaded*! Our children look forward to their daily scoop of cod liver oil!"

ROZLYNN R

"I have been using the Green Pastures cod liver/butter oil capsules for almost 5 years now. Came highly recommended by my nutritionist. I will graduate next month from IIN and will recommend them to my clients."

Carrie S.

"I love the cod liver oil capsules. All the benefits, not much taste to worry about. Stronger healthier teeth! Less dentistry!"

Robert C.

"My favorite GP product is the cinnamon tingle cod liver butter oil because of all the benefits to my brain and body such as clearer thinking and support for pain free joints. The flavor makes it easy to take."

Diane D.

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†These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
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